Case Studies

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Allianz Brazil: Customer Relationship Management (CRM)

As a leading provider of insurance in Brazil, Allianz Brasil Seguros - part of the Munich-based Allianz Group - needed to have fast access to complex sales information from brokers and improve management controls.
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Almagran: Microsoft Dynamics AX

Almagran stores and transports products.
Alstec: Microsoft Dynamics AX

ALSTEC Ltd. is an engineering company that provides services for airports, logistics, defense, nuclear and thermal power industries. ALSTEC inherited 100 legacy applications based on a 20-year-old mainframe system with numerous databases. The infrastructure would not enable them to compete in today's market – automated business processes on one platform would improve efficiency, productivity, service and response times. The company replaced all accounting, project management, time recording, purchasing, goods receiving, stock management and reporting software with one integrated solution from Columbus IT. "Standardizing on Microsoft technology reduces the levels of systems integration," states Philip Green, Technical Director at ALSTEC.
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Aseccss: Microsoft Dynamics AX

ASECCSS is the association of employees of Caja Costarricense del Seguro Social (goverment health and hospital services). They provide their members with a beach resort, country club and financial services.
Atuba: Microsoft Dynamics AX

Atuba is a transportation services company.
COK - Den Kommunale Højskole: Microsoft Dynamics AX

COK, the Center for Public Competencebuilding is a government-owned company which seeks improvement of municipal competences. COK is comprised of The Municipal Højskole, the Kommunom education and six regional centres in Denmark.
Cyrela Brazil Realty: Customer Relationship Management (CRM)

The biggest company, of residential proprieties, in the real estate market, Cyrela Brazil Realty stepped forward in an important move toward the better management of its selling stands and the conversion rate of its sales agents. The company that is also installed in Argentina replaced its ancient internal developed system, by the Microsoft CRM platform. The purpose is to consolidate in a common database and in real-time the information that will enable a 360° view of its prospects and mainly the leads needs and preferences. The automation processes and the experience with the software must leverage the operational effectiveness as well as the sales from next year.
Dansk Funktionærforbund: Microsoft Dynamics AX

Dansk Funktionærforbund was founded in 1911 and is comprised of 12 unions in Denmark. The company has head offices in Copenhagen and regional offices in four cities in Denmark. It uses Microsoft Dynamics AX in both in the main and regional offices.
Debevoise & Plimpton: Microsoft Dynamics NAV

Debevoise & Plimpton LLP was founded 75 years ago to offer sophisticated, quality legal services. The company maintains this tradition of excellence in a comprehensive, modern practice that spans the Americas, Europe and Asia. The firm has been involved in many of the major international financing, joint venture and other investment transactions in Russia and the Newly Independent States (NIS) region over the past twelve years.
Delta: Microsoft Dynamics AX

DELTA is an Approved Technological Service Institute, which carries out testing in such areas as light, audio, acoustics and electronics for Danish and international customers. When DELTA's former supplier, a small company, shut down, Columbus IT helped them develop an employee portal for entering and reporting project resources, time, and travel expenses. Columbus's size and reliability were definitely pluses. "By virtue of its comprehensive knowledge of both software and hardware Columbus covers every aspect of IT," says Thorbjørn Djuraas, ERP & Process Manager at DELTA. "We work together in a way that makes Columbus more of a partner than a supplier."
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Eurofins Danmark A/S: Microsoft Business Solutions XAL

Eurofins is one of the worldwide leaders in the field of analytical services. Eurofins operates internationally to provide a comprehensive range of analytical testing services to clients from a wide range of industries including the pharmaceutical, food and environmental sectors. With over 3,000 staff in more than 50 laboratories across 13 countries, Eurofins offers a portfolio of over 10,000 reliable analytical methods for evaluating the authenticity, origin, safety, identity, composition and purity of biological substances and products. Through R&D, in-licensing and acquisitions, the Group draws on the latest developments in the field to offer customers unique analytical solutions. Eurofins in Scandinavia has more than 450 employees all experienced chemists, engineers, pharmacists, ecotoxicologists, and technicians. The shares of Eurofins Scientific are listed on Euronext in the Paris and Frankfurt Stock Exchanges.
Federal State Unitary Enterprise: Microsoft Dynamics AX

FSUE (Federal State Unitary Enterprise) “Russian Television and Radio Net” was founded in August 2001 by the order of the president of Russia Vladimir Putin to provide TV and radio signals everywhere in Russia, ensuring the constitutional right of people to receive broadcast information.
Formula Kino: Microsoft Dynamics AX

Formula Kino has gathered an experienced team of professionals to promote and manage movie theatres and reconstruct old ones. The company has opened 13 cinemas in Moscow, and manages severeal others. Formula Kino regularly consults on management, advertising, and launching new cinemas.
Grupo Iss México: Microsoft Dynamics NAV

World Wide Leader in Outsourcing for Office Services; Roll out of Dynamics NAV Implementation, second project after Thailand. We implemented Financial Modules & Commercial. Future implementation of CRM 3.0 & BI. 35 Users
Inkom-Nedvijimost: Microsoft Dynamics AX

Inkom-Nedvijimost is the acknowledged leader in the Russian real estate market. Inkom-Nedvijimost offers all types of realtor services. By the end of 2005 the company finally obtained market leadership in this area based on occupied marketshare. The corporation has a subsidary network, which consists of 31 offices in Moscow and regional representatives. It employs more than 5,500 people.
Inversiones Turísticas Arenal S.A.: Microsoft Dynamics AX

Inversiones Turisticas Arenal S.A is a hotel resort located near the base of the active Arenal Volcano in the north side of Costa Rica. The world-renowned Tabacón Resort provides a relaxing and unparalleled experience with its natural hot springs and thermo mineral water pools, its tropical and exuberant surroundings and its famous Iskandria Spa.
Inversiones Z S.A: Microsoft Dynamics AX

Inversiones Z S.A., is part of Grupo Zeta. With headquarters located in San José, Costa Rica it has operated in Central America for more than 25 years. Grupo Zeta has been the pioneer in free zone and industrial park development. The high quality of its products and services has provided Zeta with a leadership position throughout the years. Zeta’s industrial parks and free zones offer an excellent combination of top quality industrial buildings, strategic locations, and access to an abundant and qualified labor force.
Istmo Corporación S.A.: Microsoft Dynamics AX

Istmo Corporación, S.A. provides its import and export clients with aerial, marine, and terrestrial safekeeping, handling, and transportation of merchandise.
Kyivstar G.S.M. JSC: Microsoft Business Solutions XAL

The national mobile operator Kievstar supplies more than 12.5 million subscribers, covering a territory of over 92% of the Ukrainian population. The mobile coverage extends over 1,200 large and small cities and more than 20,500 towns, all principal national and regional roads, and major seacoasts. Kievstar supplies GPRS throughout the territory of the Ukraine, and also international GPRS roaming in 73 countries for 116 international operators.
Lagardère Publicité: Microsoft Dynamics NAV

Lagardère Publicité (EDCR – Europe Dévelopment Czech Republic, a.s.) is one of the largest French medial group owning several divisions of activities, mainly radio frequencies (Radio Frequence 1, Europe 2, OKAY radio, radio BONTON in Czech Republic as well as in France and many other cities all over the world…)., press activities (magazines like Elle, Télé 7 Jours, Version Fémina, Paris Match, TV Hebdo, Parents, Notre Temps, Air France Magazine), TV division (RTL9, CanalJ, TiJi, Filles TV, MCM, MCM Top, MCM Pop – all run in France), internet division.
Matec Engineering: Customer Relationship Management (CRM)

Construction Company adopts Microsoft CRM to support its business management and sales process control.The fast growth experienced by Matec in many sectors generated some challenges with its sales opportunities management and with its costumer relationship. With the support of Columbus IT and the software Microsoft Dynamics CRM, Sales module, Matec could manage to supply all its business specific needs
Naviera Fluvial: Microsoft Dynamics AX

Naviera Fluvial provides marine services.
Nordisk Factoring: Nordisk Factoring is a service company which administers, finances and insures its customers' sales invoices. The company was running its financial management system on an old AS/400, but they needed a PC-based and flexible system capable of handling the many tasks of a factoring company. Full integration with the Web was also critical. Because of Columbus IT Partners' extremely capable project staff and its excellent references, Nordisk Factoring chose Columbus as their supplier. Using Microsoft's Attain, customers can now monitor invoices over the Internet, and Nordisk Factoring has improved its business processes and flexibility. As Managing Director Ole Hansen says, "We got what we asked for – and then some!"
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Riteve SyC: Microsoft Dynamics AX

Riteve SyC is an Costa Rican company dedicated to technical revision of vehicles. It has a strategic alliance with Transal of Costa Rica and Supervision and Control of Spain, as well as 20 years of experience in the technical revision of vehicles and great international prestige.
Rosmark: Microsoft Dynamics NAV

Rosmark sells equipment for building houses, roads, bridges, tunnels and other construction projects. It has more than 15,000 different types of tools and equipment in inventory. Rosmark is a professional consultant in engineering services.
Sala: Microsoft Dynamics AX

Sala collects household and industrial garbage.
Salaried Employees Association: Microsoft Dynamics AX

With the right combination of personal relations, a drastically paired down ERP system and rapid and smooth conversion, Microsoft Business Solutions-Axapta and Columbus IT Partner have made life much easier for the Danish Salaried Employees Association. The Danish Salaried Employees Association, Service Association (DFF-S) was facing a major challenge: the supplier of the association's finance system Axapta had gone into liquidation, and therefore the association was forced to choose a new supplier.
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Scan Source Mexico S. De R.L. de C.V.: Microsoft Dynamics AX

Major World Wide Distribution Company with the Bar Codes Printing and handhelds device. 14 Users connected to Miami; we implemented AX Financial, Commercial & Logistic (inventory) modules.
Venceb A/S: Microsoft Dynamics NAV

Venceb primarily operates as a general contractor in the construction industry. It manages subcontractors and cash flow. Recently Vences has started a new line of business: bulding their own apartments and selling them directly to the public.
Vivendum de México: Microsoft Dynamics AX

Construction company; Business Leader at the Middle Mexican Republic Region. Using Dynamics AX Financial modules; Project Mangement; Production and Logistics.
Volkswagen Financial Services: Customer Relationship Management (CRM)

Microsoft CRM Solution helps Volkswagen Bank to enhence its customer services. Until a short time ago, the contacts established with clients through the channel “Contact Us”, accessible through internet, were manually managed, in spreadsheets. This management was causing delay on the responses, and also a hard time for the analysis of the channel performance. With the deployment of MS Dynamics CRM by Columbus IT, the average response time to the client was reduced to the mark of 50%.
Vraa Dampvaskeri: Microsoft Dynamics AX

Vraa Dampvaskeri launders and provides work clothes and other laundry services to 5,000 companies across Denmark. Before Dynamics AX, registration was performed manually, which was slow and inefficient. Information between head office and the production facilities was only transferred once a day. In 2000, Columbus assisted Vraa Dampvaskeri with the move to Dynamics AX. Now, says Kim Karlov Nielsen, CFO and IT Manager at Vraa Dampvaskeri, the system